Frequently Asked Questions

What is "Balance" Summary menu?

"Balance Summary" is self-service function that provides information about new balance and payment due date.

How to see "Balance Summary"?

Go to "My Account" and select submenu "Balance Summary" then select information of each KTC card.

In case of user has many KTC card, is it possible to see information of each one?

Yes, simply go to "My Account" and select submenu "Balance Summary" then select information of each KTC card.

Is it possible to see information of KTC CASH and KTC PROUD via ClicKTC?

Yes, simply go to "My Account" and select submenu "Balance Summary" then select information of each KTC card.

If more information needed, what should be done?

Simply contact KTC PHONE 02 123 5000