Frequently Asked Questions

How to make payment using Rewards points through ClickKTC?

To make payment using Rewards points through ClickKTC

  1. Go to "Payment"
  2. Select card number, categories, payment type "Rewards" and fill in required information
  3. Click "Next"
  4. Continue OTP verification. When conversion is completed, the confirmation email will be sent to your registered email.

After making payment, will Rewards points be cut off immediately?

Yes, Rewards points will be cut off immediately.

Once payment process is completed, is it possible to cancel?

Once process is completed, it cannot be cancelled. For more information, please contact KTC PHONE 02 123 5000 (24hrs).