Frequently Asked Questions

How to transfer Rewards points through ClickKTC?

To transfer Rewards points through ClickKTC

  1. Go to "Rewards Points"
  2. Select "Transfer Points"
  3. Select card number, amount points to be transferred, and fill in required information
  4. Select "Transfer Points"
  5. Continue OTP verification. When conversion is completed, the confirmation email will be sent to your registered email.

Once points were transferred, is it able to use or redeem right away?

Yes, transferred points can be used right away.

Is it possible to transfer Rewards points along with ROP miles and FlyerBonus points?

No, ROP miles and FlyerBonus points cannot be transferred along with Rewards points.

Once transfer process is completed, is it possible to cancel?

Once process is completed, it cannot be cancelled. For more information, please contact KTC PHONE 02 123 5000 (24 hrs).