Frequently Asked Questions

What is information needed to proceed registration?

To register ClickKTC, user need to have Email and KTC card no.

What is the registration process of ClickKTC?

User can register ClickKTC by click here then go to click “Register” and fill in required information then click “Submit” to enter OTP verification page. System will send out OTP to mobile number registered with KTC. Enter OTP to verify then system will send out an Email Activation to your registered Email. In Email Activation, please click URL to confim registration. After all above process, user can immediately access ClickKTC “My Account” using registered Email and Password.

Is it possible to use ClickKTC after completed registration?

User can immediately log in after Email Activation was verified.

Is it possible to register ClickKTC with repetitive Email?

No, the system limits 1 user per 1 Email.

What should be done when internet connection loss during ClickKTC registration process?

In case of registration unsuccessful due to internet connection loss or device mulfunction, close and restart browser then proceed registration again.

Is it possible to change Email registered with ClickKTC?

Yes, simply contact KTC PHONE 02 123 5000 (24 hrs.).

How to deactivate the registered Email with ClickKTC?

Simply contact KTC PHONE 02 123 5000 (24 hrs.).