SERENATA Hotels and Resorts Group Promotion with KTC credit cards

1. Restrictions may apply during weekends, long weekends, public holidays and festive seasons and is subject to each hotel/resort policy.
2. 14 Days advanced reservation is required prior check-in and payment with KTC credit card directly to the hotel.
3. The reservation is subject to room availability.
4. Please notify the hotel prior making the reservations and check in to eligible for KTC’s privileges.
5. This promotion cannot be used in conjunction with other promotions and is not applicable for groups.
6. The hotel reserves the rights to restrict, suspend, modify or substitute the promotion without prior notice.
7. KTC does not involve with goods and services. If there is any query please contact service provider directly.

“General Terms and Conditions” Promotion

1. The privileges under this promotion cannot be exchanged, changed to cash, or transferred to any other party.
2. KTC reserves the right to offer the privileges under this promotion to only cardmembers with normal account status and have no record of default or overdue payment throughout the promotion period until the day on which the privileges are granted to the cardmembers, in accordance with KTC’s existing record.
3. KTC reserves the right to offer, cancel, revoke or recall any privilege under this promotion, wholly or partially, including the claim of compensation for damages (if any) if fraudulent activities are committed in order to receive the privileges under this promotion, or if the card is used for any commercial purpose, in breaching of the specified terms and conditions, or for any non-consumption purpose, or when the transaction is cancelled after KTC has granted the privileges under this promotion to cardmembers.
4. KTC reserves the right to exclude interest, fine, any other fees and charges, cancellation of goods/services purchased or any other refund, from the calculation of privileges offering to cardmembers under this promotion.
5. Other terms and conditions which are not specified herein shall be provided by any relevant store/seller/service provider. Please inquire for details of conditions before purchasing goods/services.
6. KTC is not a manufacturer, distributor or service provider and has no involvement regarding any goods/services under this promotion. Should there be any inquiries or claims in respect of goods/services, or sales slip/tax invoice requirement, please contact the manufacturer, distributor and/or the owner of product or service directly.
7. For more information, please callKTC PHONE02 123 5000