Special privilege at participating IHG Hotels in China with UNIONPAY credit card

1. Limited to 5 redemptions per card throughout the promotion period on a first-come, first-served basis. The eligible redemptions are the total combined number across all participating hotels. If a cardholder has already enjoyed 5 redemptions at any one participating hotel, they will no longer be eligible for additional redemptions at any other participating hotels.
2. A total of 2,000 redemptions are available throughout the promotion period.
3. The system will determine eligibility based on the local date and time of the participating country. Transactions made after 00:00 hrs will be counted toward the next day’s redemption. Both the online payment time and the stay dates (check-in and check-out) must fall within the promotion period.
4. The discount is exclusively for the cardholder’s personal stay, meaning the IHG member making the booking, the actual guest, and the UnionPay cardholder must be the same person.
5. For "Prepaid & Non-Refundable" bookings, the discount is applied to the full payment amount. For "Book Now, Pay Later & Refundable" bookings, the discount is based on the final settled amount after pre-auth completion. Reward bookings (pure points or "Points + Cash" bookings) are not eligible for this discount.
6. Only room rates qualify for this promotion; all other incidental charges are excluded.
7. The amount displayed on the sales receipt or payment page may reflect the full price prior to discount. The actual amount paid after the discount will be reflected in the SMS notification and in the cardholder’s bank statement or mobile banking application.
8. This promotion can be used in conjunction with any other promotions, except for other UnionPay promotions. Cardholders are entitled to only one UnionPay promotion. The system will automatically apply the promotion offering the highest discount or benefit.
9. The discount cannot be exchanged for cash or transferred.
10. In case of any issues or if the card cannot be used, please contact the customer service of the card-issuing bank.
11. For any issues with the discount not being applied after use, please contact UnionPay customer service via Facebook Messenger at “UnionPay International – Thailand” within 45 days from the transaction date for further assistance. Otherwise, the company reserves the right to reject any retroactive refund or compensation claims.
12. In case of refunds, only the amount actually paid by the cardholder will be refunded, excluding the discount.
13. In case of refunds or cancellations for transactions that enjoy discounts, the user will be deemed to have forfeited the discount. The actual payment amount of the order shall be refunded to the user's original payment card. The quota is considered as used.
14. UnionPay International will not provide any compensation or issue a new discount if the user is unable to receive the discount due to technical issues, personal reasons, or any other reasons, such as a lost or expired card, pre-authorized transactions posted after the transaction date due to delayed system posting, insufficient balance, unsuccessful deduction, system malfunction, unsupported device, the application not being updated to the latest version, or the location function not being enabled. 
15. In case of any fraud, misrepresentation, abuse of benefits, unlawful conduct, or violation of the terms and conditions of the promotion, UnionPay International reserves the right, without prior notice, to disqualify any cardholder and/or cancel, revoke, or claw back any or all benefits granted. UnionPay International further reserves the right to deny participation in any future promotions, and to seek compensation and/or take legal action as deemed appropriate depending on the severity of each case.
16. UnionPay International is not the supplier or provider of any products or services and shall not be responsible for any products, services, or ancillary services offered by the merchants, which shall be solely responsible for the same. For any inquiries or disputes, cardholders should contact the relevant merchant or service provider directly.
17. The promotional materials are permitted solely for promoting UnionPay activities and must be removed after the promotion ends. UnionPay International is not responsible for any unauthorized use thereafter.
18. UnionPay International reserves the right to change, cancel, or amend the terms and conditions without prior notice. For more details, please visit the UnionPay website (https://www.unionpayintl.com/th) or Facebook page “UnionPay International – Thailand” (https://www.facebook.com/UnionPayThailand).

"General Terms and Conditions” Promotion

1. Privileges under this promotion cannot be exchanged, changed to cash, or transferred to any other party.
2. Privileges under this promotion are exclusive for cardmembers with normal account status and have no record of default or overdue payment throughout the promotion period until the day on which such privileges are granted to cardmembers, based on KTC’s existing record.
3. KTC reserves the right to offer, cancel, revoke or recall any privilege under this promotion, wholly or partially, including the claim of compensation for damages (if any) if fraudulent activities are committed in order to receive the privileges under this promotion, or if the card is used for any commercial purpose, in breaching of the specified terms and conditions, or for any non-consumption purpose, or when the transaction is cancelled after KTC has granted the privileges under this promotion to cardmembers.
4. KTC reserves the right to exclude interest, fee, fine, any other fees and charges, cancellation of goods/services purchased or any other refund, from the calculation of privileges offering to cardmembers under this promotion.
5. Other terms and conditions which are not specified herein shall be provided by any relevant store/seller/service provider. Please inquire for details of conditions before purchasing goods/services.
6. KTC is not a manufacturer, distributor or service provider and has no involvement regarding any goods/services under this promotion. Should there be any inquiries or claims in respect of goods/services, or sales slip/tax invoice requirement, please contact the manufacturer, distributor and/or the owner of product or service directly.
7. For more information, please call KTC PHONE 02 123 5000