Promotion with CentaraThe1 membership for all types of KTC MASTERCARD or KTC PROUD MASTERCARD

1. Offer is available for Eligible Mastercard Cardholders only.
2. Offer is exclusively reserved for the Eligible Mastercard Cardholders who holds an active CentaraThe1 membership status.
3. If you are not a CentaraThe1 Member, please register via this URL https://bit.ly/MasterCardXCentaraThe1 to obtain a CentaraThe1 Membership Number via your registered email address upon successful registration.
4. Complete the form via https://www.centarahotelsresorts.com/c1-mastercard-exclusive Note that each unique code can only be validated once.  
5. For the avoidance of doubt, Eligible Mastercard Cardholders must complete their registration submission by 30 April 2025 (this date inclusive) by filling up the online form via this link: https://www.centarahotelsresorts.com/c1-mastercard-exclusive
6. Centara Hotels & Resorts will verify and confirm member eligibility within 30 business days via email upon successful registration.
7. The CentaraThe1 upgraded status will be extended to 30 November 2025 for Eligible Cardholders who registered, logged in to their CentaraThe1 account, made a reservation for a minimum 2-night stay via the official website (www.centarahotelsresorts.com) and complete the stay between 1 June 2024 to 31 May 2025.
8. The CentaraThe1 upgraded tier will not be extended beyond 31 May 2025 for Eligible Mastercard Cardholders who do not complete (book and stay) the minimum 2-night stay before 31 May 2025 (this date inclusive). If the minimum 2-night stay is not completed before 31 May 2025, the cardholder’s status will be downgraded to the CentaraThe1 Preferred status from 1 June 2025.
9. Offer cannot be combined with any other CentaraThe1 promotions.
10. Eligible Mastercard cardholder will only receive CentaraThe1 status upgrade, not inclusive of any points or complimentary nights.
11. CentaraThe1 reserves the right to change or cancel this programme without prior notice.
12. The products and services offered under this Promotion are provided solely by the Merchant, under such terms and conditions as determined by such Merchant, and Mastercard accepts no liability whatsoever in connection with such products and services.
13. For more information about CentaraThe1 Benefits visit here.
14. For more information or for further assistance with your booking you may contact member services at memberservices@centara1card.com.

"General Terms and Conditions” Promotion

1. Privileges under this promotion cannot be exchanged, changed to cash, or transferred to any other party.
2. Privileges under this promotion are exclusive for cardmembers with normal account status and have no record of default or overdue payment throughout the promotion period until the day on which such privileges are granted to cardmembers, based on KTC’s existing record.
3. KTC reserves the right to offer, cancel, revoke or recall any privilege under this promotion, wholly or partially, including the claim of compensation for damages (if any) if fraudulent activities are committed in order to receive the privileges under this promotion, or if the card is used for any commercial purpose, in breaching of the specified terms and conditions, or for any non-consumption purpose, or when the transaction is cancelled after KTC has granted the privileges under this promotion to cardmembers.
4. KTC reserves the right to exclude interest, fine, any other fees and charges, cancellation of goods/services purchased or any other refund, from the calculation of privileges offering to cardmembers under this promotion.
5. Other terms and conditions which are not specified herein shall be provided by any relevant store/seller/service provider. Please inquire for details of conditions before purchasing goods/services.
6. KTC is not a manufacturer, distributor or service provider and has no involvement regarding any goods/services under this promotion. Should there be any inquiries or claims in respect of goods/services, or sales slip/tax invoice requirement, please contact the manufacturer, distributor and/or the owner of product or service directly.
7. For more information, please call KTC PHONE 02 123 5000