Water and Waste Management

Challenges and Opportunities

Water scarcity and inefficient waste management are critical global challenges. As climate change accelerates and natural resources grow increasingly constrained, organizations face heightened risks, including more stringent environmental regulations and shifting stakeholder expectations regarding corporate environmental responsibility. Neglecting these issues can result in elevated operational costs, regulatory non-compliance, and reputational harm. In response, KTC is steadfast in its commitment to implementing advanced water management strategies, reducing waste generation, and integrating circular economy principles throughout its value chain. These initiatives ensure the preservation of essential resources and minimize environmental impact enhance operational efficiency, strengthen business resilience, and align with global sustainability objectives.

Key Achievements

Reduced water consumption intensity by 6.97% compared to 2023 through the implementation of water-saving initiatives
A total of 142,794 kilograms of waste was diverted from disposal through recovery operations

The Company implements a systematic approach to water and waste management through various initiatives to optimize resource efficiency and minimize environmental impact.

KTC is committed to embedding environmental stewardship within its operational processes, aligning with the Company’s sustainability strategies. The Environmental Policy, incorporated in the Code of Conduct, provides clear directives to ensure that all operational activities comply fully with applicable environmental regulations and international standards. It also promotes a culture of environmental awareness among employees. The General Service Unit and Building Management Unit are accountable for overseeing waste and water management performance. The units are also responsible for executing targeted environmental initiatives to mitigate risks, enhance resource efficiency, and support the achievement of the Company’s long-term strategic goals.

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1.Water Resource Management 

Although water conservation efforts in a rented office building face certain limitations and constraints, KTC has proactively undertaken the following initiatives.

Water Efficiency and Conservation 

The Company prioritizes water efficiency through internal campaigns and regular monitoring to reduce unnecessary water consumption. This included promoting water-saving behaviors among employees and installing efficient fixtures to limit water use in high-traffic areas, such as restrooms.

Collaboration with Building Management 

Collaboration with building management and regular monitoring and reporting ensures that water management maintains quality standards and discharges regulations in compliance with legal requirements.
  Any potential issues related to water discharge are promptly addressed.

Continuous Improvement and Monitoring

The Company conducted routine inspections to improve water management practices for leak detection and maintenance of water-saving fixtures. These efforts ensure that any inefficiencies are identified and corrected, leading to reduced water consumption over time.

2.Waste Management 

The Company is committed to minimizing waste generation and maximizing resource efficiency throughout the value chain in alignment with the stipulated environmental goals. Guided by the waste hierarchy approach, the Company prioritizes waste prevention, reuse, recycling, and responsible disposal. By promoting circular economy principles and diverting waste from landfills, the Company ensures resources are reused whenever possible. Waste segregation practices are implemented, categorizing materials such as paper, plastic, and food waste to enhance recycling efforts. This initiative aims to continuously increase the Company’s recycling rate, contributing to cost savings and environmental benefits. The Company’s waste balance is portrayed as follows.

The Company embraced efficient resource management by integrating digital innovations and sustainable practices to reduce paper consumption and minimize environmental impact. These efforts, supported by paperless workflows and the use of recycled paper, demonstrate the Company’s commitment to operational efficiency and environmental stewardship. Furthermore, the Company has incorporated environmentally friendly innovations into its products and services to encourage customers to reduce paper consumption.

e-Statement

The Company transitioned from issuing paper statements to electronic statements (e-Statements) that customers can retrieve through their emails or the KTC Mobile application. This initiative not only helps to mitigate environmental impacts by reducing paper consumption, but also minimizes issues related to potential lost or damaged physical documents.

ATM PIN (PIN Mailer)

The Company eliminated the physical mailing of printed ATM PINs (PIN Mailer) by allowing members to set their PINs through the KTC Mobile Application.  

e-Coupon

The Company implemented e-Coupon technology to offer customers discounts at partner stores while promoting environmental sustainability. The Company developed the KTC Mobile and MAAI BY KTC applications by replacing traditional paper coupons, enabling customers to retrieve and use e-Coupons seamlessly. Customers can simply present their e-Coupon via these applications at partner stores to redeem benefits. The e-Coupon system also provides added advantages to merchants by improving control, reducing fraud risks, and closing loopholes in processing management. Customers can obtain e-Coupons through marketing activities, such as point redemption, spending under specified conditions, and other promotional campaigns.