Help Center / KTC Mobile / Manage Card

Only KTC credit card and KTC PROUD cash card are eligible.

The following cards are excluded from this service :

• All types of KTC VISA CORPORATE credit card
• KTC GOVERNMENT SERVICES credit card
• All types of supplementary credit card
• KTC P BERM cash card

1. under 60 years old
2. There is at least 1 card that has already been activated for 365 days or more.
   - KTC credit card and KTC PROUD cash card are evaluated separately.
   - All cards that have ever been activated are evaluated.
3. There is no overdue amount for all active KTC credit card and KTC PROUD cash card.
4. Only the KTC Mobile app registration with the Citizen ID is eligible. (The app registration with the passport is not available for permanent credit limit request via the KTC Mobile app).

Regular Income Earner

• Salary Cerificate/Salary Slip (recent)
• Statement (recent 6-months)
  

Business Owner/Self-Employed

• Statement (recent 6-months)

The following types of documents could be uploaded :

1. JPG or PNG format (take a new photo or choose one from photo gallery).
2. PDF format (In case a password is required, it must be entered correctly to unlock the document before uploading).
   

You can upload a maximum of 20 files in total.

The approved credit limit is applied to all credit cards under the same credit limit.

The credit limit is increased for the primary card only, not for the supplementary cards which share the same credit limit.

The permanent credit limit request will apply to credit card and cash card with no additional documents required.

However, each product's request is evaluated and approved separately in accordance with KTC’s terms and conditions.

The period that can request the permanent credit limit request again depends on the previous result of the request as follows

• Approved: 365 days after the result is issued.
• Declined: 180 days after the result is issued.

The criteria for the permanent credit limit increase process comply with the company's policies and conditions.

• the completeness of documentation
• document type
• the timing of document submission

The status of the request could be checked in the permanent credit limit request menu.