Announcement

Title	Download
Cancellation of TOT payment service points.	919 KB
Notification of the exception to give point and/or cash back for the transaction which spend at the shops in The European Economic Area (EEA)	920 KB
Change the Annual Fee for KTC credit cards	333 KB
Change the minimum amount of cash withdrawal via KTC credit cards	398 KB
Temporary Credit Line from Notification of the Bank of Thailand No. FPG. 13/2560	680 KB
The new interest rate and credit line usage fee.	279 KB
Points and cash back credit cancellation for all utility transaction.	295 KB
KTC online service will be temporary close for maintenance.	207 KB
2x KTC FOREVER points cancellation.	255 KB
KTC FOREVER points cancellation for all transactions at 7 Eleven.	255 KB
KTC TOUCH Central Rama 3 - Closed service.	306 KB
Change the maximum amount of cash withdrawal per day of KTC credit via ATM.	255 KB
Change the minimum amount of cash withdrawal via KTC card.	103 KB
Notification of all changes and benefits of KTC-Government Saving Bank.	148 KB
Terms and Conditions of e-Statement Service.	52 KB
Format of disclosure of financial service problems and complaints resolution. • Tendency of complaints 668 KB • Tendency of percentage of net complaints per product for top 5 the most complaints products. 675 KB • Percentage of ended complaints sorted by work period to end them (%) 669 KB • Number of the complaints sorted by work period that ended the complaints exceeding 30 days. 673 KB

Format of disclosure of financial service problems and complaints resolution.
Title	Download
Tendency of complaints	668 KB
Tendency of percentage of net complaints per product for top 5 the most complaints products.	675 KB
Percentage of ended complaints sorted by work period to end them (%)	669 KB
Number of the complaints sorted by work period that ended the complaints exceeding 30 days.	673 KB