Announcement

Title	Download
Notification of Changes to Cashback Conditions for KTC CASH BACK Credit Cardholders	123 KB
Enhanced KTC FOREVER Points Benefits in 2025 (For KTC X – BANGKOK AIRWAYS VISA SIGNATURE and KTC X – BANGKOK AIRWAYS WORLD REWARDS MASTERCARD Members)	934 KB
Enhanced KTC FOREVER Points Benefits in 2025 (For KTC X VISA SIGNATURE all types and KTC X WORLD REWARDS MASTERCARD all types)	925 KB
Enhanced KTC Points and Priority Pass Benefits in 2025	939 KB
Notification of changes to KTC Points and/or Cashback Accumulation Conditions	1.4 MB
Notification Regarding KTC FOREVER Points Allocation for KTC UNIONPAY	155 KB
Notification of KTC Points Exemption (as Micro Merchant)	3.3 MB
Notification of KTC Points Exemption	3.3 MB
Discontinuing of payment channel via Government Saving Bank Internet Banking for Individuals.	597 KB
Discontinuing of payment channel via TMBThanachart Bank Public Company Limited Counter	844 KB
Notification of Dynamic Currency Conversion Fee	356 KB
Adjusting the rate of redeeming KTC FOREVER point for credit cash back to KTC credit card account	2.4 MB
Combining Interest and Credit Line Usage Fees into One Item	123 KB
KTC Neither Supports or Endorses The Provision of Credits for The Purpose of Investment in Digital Assets.	1.3 MB
Discounting of payment channel with mPay Wallet via mPay Application, Website and USSD.	1.5 MB
The Notice of Payment Fee Changes via TMBThanachart Bank Public Company Limited Branch Counters.	1.3 MB
Adjustments to Annual KTC Credit Card Fee Rate	2.0 MB
Notification of cancellation the service for requesting copy of sale slip for KTC MASTERCARD credit cardmembers.	1.5 MB
Notification of the exception to give KTC FOREVER Point for KTC UNIONPAY credit cardmembers	241 KB
Notification of the exception to give KTC FOREVER Point for KTC UNIONPAY credit cardmembers	241 KB
Discontinuing of payment channel via Tisco Bank counter	3.1 MB
Samsung Pay Discontinuation of Service	1.0 MB
Notiification of the exception to give KTC point and/or cash-back-credit.	1.1 MB
Discontinuing of Payment Channel via CIMB Thai Bank Counter	1.0 MB
The new collection expense charge	1.2 MB
Cancellation of KTC FOREVER for abcpoint redemption	6.7 MB
Cancellation of ATM PIN notification documents delivery by postal.	184 KB
Cancellation of copy transaction receipt from all types of KTC VISA Credit Card notification.	670 KB
Notification of the exception to give KTC FOREVER point for the spending via all types of KTC UNIONPAY Credit Card under the specific MCC.	683 KB
The New Interest Rate and Fees - August 2020	151 KB
Notification of the exception to give KTC FOREVER/KTC ROP point and/or cash back credit for the transaction which spend at the Public Transportation category.	923 KB
Cancellation of TOT payment service points.	919 KB
Notification of the exception to give point and/or cash back for the transaction which spend at the shops in The European Economic Area (EEA)	920 KB
Change the Annual Fee for KTC credit cards	333 KB
Change the minimum amount of cash withdrawal via KTC credit cards	398 KB
Temporary Credit Line from Notification of the Bank of Thailand No. FPG. 13/2560	680 KB
The new interest rate and credit line usage fee.	279 KB
Points and cash back credit cancellation for all utility transaction.	295 KB
KTC online service will be temporary close for maintenance.	207 KB
2x KTC FOREVER points cancellation.	255 KB
KTC FOREVER points cancellation for all transactions at 7 Eleven.	255 KB
KTC TOUCH Central Rama 3 - Closed service.	306 KB
Change the maximum amount of cash withdrawal per day of KTC credit via ATM.	255 KB
Change the minimum amount of cash withdrawal via KTC card.	103 KB
Notification of all changes and benefits of KTC-Government Saving Bank.	148 KB
Terms and Conditions of e-Statement Service.	52 KB
Format of disclosure of financial service problems and complaints resolution. • Tendency of complaints 153 KB • Tendency of percentage of net complaints per product for top 5 the most complaints products. 159 KB • Percentage of ended complaints sorted by work period to end them (%) 136 KB • Number of the complaints sorted by work period that ended the complaints exceeding 30 days. 205 KB

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