Help Center

The numberless card must be activated before it can be used at stores.

The activated numberless card and the digital card will display the same information of KTC DIGITAL credit card.

You can view card number, expiry date, and request Dynamic CVV on the KTC Mobile app.

The numberless card still can purchased with an inserted or tap (contactless payment) on Electronic Data Capture (EDC).

It is unable to withdraw cash through an ATM with the numberless card inserted, due to it has no magnetic stripe. Alternatively,
it is recommended to withdraw cash by transferring it to your bank account via the KTC Mobile app.

You can block card temporary via the KTC Mobile app or contact KTC PHONE 02 123 5000.

The replacement card of KTC DIGITAL credit card with a new card number is issued only a digital card on the KTC Mobile app.

Then, you can "request a numberless card" by yourself via the KTC Mobile app after activating a digital card.