Promotion at GrabFood via KTC Mobile with KTC credit cards

Terms and Conditions for KTC FOREVER Points Redemption for GrabFood Discount

1. This promotional campaign (“Promotion”) is provided by Krungthai Card Public Company Limited or KTC to offer exclusive privileges to members of KTC credit card (“Cardmember(s)”) with KTC FOREVER points (“KTC Points”) and have registered to KTC Mobile application (“KTC Mobile App”) during January 1st, 2025 – June 30th, 2025 (“promotion period”) according to specified conditions only.
2. KTC reserves the right to exclude following card to join this promotion: all types of KTC CASH BACK cards, KTC - THAI RED CROSS NATIONAL BLOOD CENTRE, all types of KTC - ROYAL ORCHID PLUS cards, KTC VISA CORPORATE and KTC GOVERNMENT SERVICES.
3. The cardmembers may redeem at the following details for GrabFood service at Grab Mobile Application with specified conditions only. 
• Redeem 399 KTC FOREVER to receive a discount code valued 50 Baht for minimum order 200 Baht (exclude delivery fee)
• Redeem 799 KTC FOREVER to receive a discount code valued 100 Baht for minimum order 300 Baht (exclude delivery fee)
• Redeem 1,999 KTC FOREVER to receive a discount code valued 300 Baht for minimum order 800 Baht (exclude delivery fee)
4. KTC reserves the right to grant special privileges under this promotion to cardmembers who redeem KTC FOREVER points for the discount code via the KTC Mobile app according to specified conditions only.
5. Cardmembers’ points will be automatically deducted from cardmembers' credit card accounts used for redemption in the specified amount.
6. e-Coupon will expire within 15 days after redemption date
7. Discount codes can be used until its validity (Check in KTC Mobile App)
8. In the case that the cardmembers have not used the discount codes within the specified period, KTC will consider the cardmembers disclaim the mentioned discount codes.
9. In case of cancelled or incomplete orders, discount code cannot be refunded in any case.
10. In case KTC FOREVER points have successfully redeemed, it could not be cancelled, changed, or refund in any case.

Terms and Conditions for GrabFood Discount usage

1. 1 Code can be use per order,  the code cannot be used in conjunction with other promotion code (except for Free Delivery for GrabUnlimited member). The code cannot be used for Pick up service, Dine Out Deals, and Order For Later.
2. The cardmembers may redeem at the following details for GrabFood service at Grab Mobile Application with specified conditions only. 
• Redeem 399 KTC FOREVER to receive a discount code valued 50 Baht for minimum order 200 Baht (exclude delivery fee)
• Redeem 799 KTC FOREVER to receive a discount code valued 100 Baht for minimum order 300 Baht (exclude delivery fee)
• Redeem 1,999 KTC FOREVER to receive a discount code valued 300 Baht for minimum order 800 Baht (exclude delivery fee)
3. Consumers must fill a code which is redeemed from KTC Application and choose GrabPay as a payment method using a KTC Credit Card before placing the food order.
4. e-Coupon will expire within 15 days after redemption date
5. Eligible for merchants without ‘Non-Partner’ tag on GrabFood.
6. Promotion applies to GrabFood orders within the service area in Thailand only.
7. Promotional offers cannot be changed or transferred to be cash or other rewards.
8. Consumer agrees to pay the difference after deducting the discount as received and if the discount that the user receives is greater than the service fee each time, the consumer agrees that the difference from the said discount cannot be exchanged into cash or cannot be used as a discount for the next ride
9. Grab reserves the right to suspend the service or promotion usage if the system or application faces any error or if the consumer account got suspended, without providing compensation and prior notification.
10. Grab and KTC reserve the right to modify any terms and conditions of the co-marketing activity without prior notification, and in the event of any dispute, Grab and card scheme’s decision shall be deemed final.
11. In case KTC FOREVER points have successfully redeemed, it could not be cancelled, changed, or refund in any case.

"General Terms and Conditions” Promotion

1. Privileges under this promotion cannot be exchanged, changed to cash, or transferred to any other party.
2. Privileges under this promotion are exclusive for cardmembers with normal account status and have no record of default or overdue payment throughout the promotion period until the day on which such privileges are granted to cardmembers, based on KTC’s existing record.
3. KTC reserves the right to offer, cancel, revoke or recall any privilege under this promotion, wholly or partially, including the claim of compensation for damages (if any) if fraudulent activities are committed in order to receive the privileges under this promotion, or if the card is used for any commercial purpose, in breaching of the specified terms and conditions, or for any non-consumption purpose, or when the transaction is cancelled after KTC has granted the privileges under this promotion to cardmembers.
4. KTC reserves the right to exclude interest, fee, fine, any other fees and charges, cancellation of goods/services purchased or any other refund, from the calculation of privileges offering to cardmembers under this promotion.
5. Other terms and conditions which are not specified herein shall be provided by any relevant store/seller/service provider. Please inquire for details of conditions before purchasing goods/services.
6. KTC is not a manufacturer, distributor or service provider and has no involvement regarding any goods/services under this promotion. Should there be any inquiries or claims in respect of goods/services, or sales slip/tax invoice requirement, please contact the manufacturer, distributor and/or the owner of product or service directly.
7. For more information, please call KTC PHONE 02 123 5000