Special privileges for KTC UNIONPAY cardmembers at KLOOK

User Flow:

1. Get the Benefit : Login U Rewards Platform https://benefit.unionpayintl.com/mobile/#/account/login, find the Benefit and get into ‘Benefit Wallet’.
2. Redeem the Benefit : Click “Benefit Wallet” —— Click “Use Now” —— Click ‘Copy’ and “Use Now”—— Transfer to KLOOK page and select travel product—— Register/log in KLOOK account—— Click "Use promo code" and Paste the Benefit Code —— Click "redeem”——Fill in reservation information —— Finish payment with specific UnionPay card.

Terms and Conditions:

1. Cardholders shall log in U Rewards platform to get the benefit vouchers, and redeem into KLOOK coupons within 30 days from the date of voucher acquisition.
2. The KLOOK coupons are only applicable for travel and entertainment products in specific KLOOK page with only 60 valid days from acquisition.
3. Cardholder shall use Eligible UnionPay cards to complete payment (Online Payment function should be supported. Please refer to your issuer banks if you have troubles on payment in KLOOK page).
4. Each eligible card and each KLOOK user is limited to 2 benefit vouchers or KLOOK coupons within the benefit period. The benefit vouchers and KLOOK coupons are limited and served based on first-come-first-served.
5. Each benefit voucher can only be used for one time and is non-transferrable. Each KLOOK coupon only can be used for one time for one ticket. (If the final ticket amount is less than the KLOOK coupon value, the remaining part can’t be used next time).
6. If the payment currency is different from the KLOOK coupon currency, the value of KLOOK coupon will be transferred to corresponding amount of the payment currency according to the exchange rate of KLOOK system.
7. UnionPay reserves the right to disqualify the Eligible cardholders to participate in the benefit and cancel or retrieve the benefit that have been issued directly or through the issuing banks without prior notice if the Eligible cardholders exploit system vulnerabilities, use plug-in software, add-ins or any other dishonest means or tools to obtain benefits.
8. The Benefit is intended for personal use only, and is not transferable. The Benefit cannot be used for any commercial or promotional purposes or any other purposes whatsoever and cannot be redeemed or exchanged for cash, other products or discounts.
9. The products and services are provided by KLOOK Travel Limited. UnionPay International is neither vendors nor service providers, thus UnionPay International is not responsible for the products or services provided by the merchant. Any obligations and liabilities relating to such products or services and all auxiliary services should be borne by the merchant.
10. For questions or troubles about KLOOK coupon usage and travel products in KLOOK page, please contact Klook official customer service as follows: - Klook online customer service (English, Traditional Chinese: 7*24 hours supported; Simplified Chinese: 8:00-21:00 supported each day) - Tel: 0755-36561628 (only Chinese Mandarin: 8:00-21:00 supported each day) - WeChat "KLOOK客路旅行" official account (Only Simplified Chinese: : 8:00-21:00 supported each day) - Mail: service@klook.com (English, Traditional Chinese: 7*24 hours supported; Simplified Chinese: 8:00-21:00 supported each day)
11. If you have other questions or need any assistance, please contact UnionPay Customer Service Hotline: 95516 (For Cardholders located in Mainland China) and refer to http://www.unionpayintl.com/en/serviceCenter/hotline/ (For Cardholders located outside Mainland China).

“General Terms and Conditions” Promotion

1. The privileges under this promotion cannot be exchanged, changed to cash, or transferred to any other party.
2. KTC reserves the right to offer the privileges under this promotion to only cardmembers with normal account status and have no record of default or overdue payment throughout the promotion period until the day on which the privileges are granted to the cardmembers, in accordance with KTC’s existing record.
3. KTC reserves the right to offer, cancel, revoke or recall any privileges under this promotion, wholly or partially, including the claim of compensation for damages (if any) if fraudulent activities are committed in order to receive the privileges under this promotion, or if the card is used for any commercial purpose, in breaching of determined conditions, or for any non-consumption purpose, or when the transaction is cancelled after KTC granted the privileges under this promotion to the cardmembers.
4. KTC reserves the right to exclude interest, credit line usage fee, fine and any other fees and charges, refunds from cancellation of goods/services purchase and any refund at all from the calculation of privileges offering to cardmembers under this promotion.
5. Other terms and conditions which are not specified herein shall be provided by any relevant store/seller/service provider. Please inquire for details of conditions before purchasing goods/services.
6. KTC is not a manufacturer, distributor or service provider and has no involvement regarding any products/services under this promotion. Should there be any inquiries or claims in respect of products/services, or sales slip/tax invoice requirement, please contact the manufacturer, distributor and/or the owner of product or service directly.
7. For more information, please call KTC PHONE 02 123 5000