KTC conducted business operation in a transparent and fair manner in accordance with the principles of good corporate governance, respect for human rights, appropriate risk and cost management by applying technologies and digital innovations. This includes opportunities to integrate sustainability into the development of products and services that consider societal and environmental factors, alongside maintaining safety and privacy as well as the presentation of various kinds of privileges in order to create great customer satisfaction and experience. Moreover, KTC also consistently helped debtors in accordance with the relief measures as mandated by the Bank of Thailand on the basis of responsible lending while maintaining a balanced credit portfolio with decent quality.
for 93% of total customer base
equating to 8% growth from the end of the year 2024
