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Add Another RouteConveniently search and book special air fares online with various leading airlines at www.ktcworld.co.th More special privileges for KTC cardmembers.
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Conveniently search and book special air fares online with various leading airlines at www.ktcworld.co.th More special privileges for KTC cardmembers.
The flight booking and ticket issuing service on this website is operated by World Explorer Company Limited the allied travel agent of KTC which has got license number 35-3-0509-3 from International Air Transport Association (IATA). The website uses the system provided by Amadeus the leader in flight booking and ticket issuing service system of international standard which has been well accepted by travel agents worldwide. (For more information on Amadeus system, please visit the website www.thaiamadeus.com/thaiamadeus.html)
You need to prepare your passport or I.D. card and the KTC credit card you want to use at hand. Please study and understand and agree to the terms and conditions prior to processing with the flight booking.
The promotional ticket will have extra terms and conditions and/or short period of booking and travel and cannot be changed after the ticket issuing. Some type of promotional tickets requires you to make reservation of accommodation along with. An officer will notify you on additional cost of the accommodation before ticket issuing. In the case that you choose this type of promotional ticket but do not want to make reservation for the accommodation according to specified conditions, the airline reserves the right to change the ticket price as see appropriate. For your convenience, please read “conditions and regulations of plane ticket” every time before confirming the reservation.
For speed of result on “search” page, the system pulls the price based on airport tax and fuel fee that was latest recorded in the system. When the cardmember made confirmation on booking and payment, the system will pull a new ticket price based on updated tax and fee on the day of booking or payment. With the fluctuation of fuel fee and oil price rate every week, the ticket prices may not match.
The mentioned change can be done under terms and conditions of that ticket and that airline. The cardmembers can contact an officer to notify the change of traveling date or flight at KTC World Travel Service, Tel. 02 123 5050. Some type of promotional tickets has restriction that you cannot change the traveling date or you can change it within specified period only. Please recheck terms and conditions of each type of ticket or booking class before you make confirmation on seat reservation. In this regards, each change of your traveling information may cause operational expense. You are required to pay for all the expense including oil tax and additional fuel fee of the airline.
The flight booking can be done only in the case that we have not issued the e-ticket. The cardmember can notify the cancellation at KTC World Travel Service, Tel. 02 123 5050. In the case that the e-ticket was already issued, KTC reserves the right to cancel the transaction or return the ticket price in full amount according to specified conditions of that airline.
After the automatic payment was done and approved, the cardmember will receive an email informing on the confirmation of seat reservation, flight details, traveling date, and ticket price. Please recheck information box in email address given to the system by the cardmember. If the automatic payment was approved, you will receive 3 emails as follows; 1. Email on booking confirmation 2. Email on payment confirmation 3. Email on e-ticket details.
Due to at present the online flight booking/seat reservation needs an officer of the travel agent (World Explorer Company Limited) to check up all the information on the booking before issuing the ticket.
The ticket issuing will be done within 1 business day (everyday 8.00 A.M. – 8.00 P.M.) after the booking was approved by successful automatic payment. If the online reservation was made outside business hours, the cardmember will receive the ticket on the following day.
For the promotional ticket of domestic route of Thai Airways and international route of some airlines, the airlines require us to issue the ticket right away, consequently for the cardmember who makes reservation and payment outside business hours, KTC reserves the right to cancel the ticket issuing and seat reservation that was already confirmed and paid. In this regards, an officer will contact you to notify on a new booking or money return details. To return the money into your credit card account, it will take 45 business days.
The cardmember is required to pay for the increased oil tax and additional fuel fee according to the new rate announced. An officer will contact you to inform before issuing the ticket.
The cardmember may pay with VISA, MASTERCARD, and JCB that was applied and passed process of verification as the cardholder with security check of using credit card via internet system called 3D Secure (Verified by Visa, MasterCard SecureCode and J/Secure)
Other person can pay for you under approval of the cardholder. However, the traveler/passenger will not get the coverage from accident insurance from KTC credit card because he/she is not the cardholder.
You can change your Password or ask for a new Password at www.ktc.co.th/th/ktc/Services/SecureEPay/Solution/index.htm Or contact KTC Phone, Tel. 02 123 5000
There is a privacy policy in data protection of the KTC credit card while sending data via network and protection of other personal data of the cardmember. In this regards, every payment with KTC credit card via internet needs verification of the cardholder by technology to increase security called 3D Secures, or widely known as Verified by VISA, MasterCard Secure Code and J/Secure which will make sure the payment with KTC credit card of the cardmember is safest.
The refund of the ticket for money can be done according to policy and specified conditions by that airline. Most airlines will require you to pay for cancellation fee and will take process to return the money by 2-3 months.
You can contact KTC World Travel Service, Tel 02 123 5050 for an office to resend the e-ticket to you.
Due to this service is provided as privilege for KTC credit cardmembers only, if you want to pay with any other credit card, please contact World Explorer Company Limited, Tel 02 631 3448.
The cardmember can check the status of the flight ticket by themselves at the website www.checkmytrip.com which is the center website of leading airlines for flight ticket checking.
The cardmember can contact an officer at KTC World Travel Service, Tel 02 123 5050 (during business days and hours, everyday 8.00 A.M. – 8.P.M.)
At present, the transaction operation on this website serves only the automatic payment with KTC credit card in full amount and not for installment payment.
Please contact an office at KTC World Travel Service, Tel 02 123 5050 (Monday – Sunday 8.00 A.M. – 8.00 P.M., everyday including public holiday)
For passengers who travel on domestic flight, please prepare e-ticket, I.D. card, or passport to present at the check in counter of the airline.
For passengers who travel international flight, please prepare e-ticket, passport with more than 6 months to expiry date (if you use a new passport, please carry the old one along) with stamped visa of the destination country. Nowadays, countries with no need of visa are Japan, Cambodia, South Korea, Chili, Seychelles, Turkey, Brazil, Brunei, Bahrain, Peru, Philippines, Mongolia, Maldives, Macao, Malaysia, Russia, Laos, Vietnam, Singapore, Argentina, Indonesia, Ecuador, South Africa, and Hong Kong. Due to different requirement and regulations to enter each country, we highly recommend you to study information given by the embassy of the destination country in advance so you will not be refused at the destination country airport to enter the country. For more information, please visit www.consular.go.th/main/th/home
Please contact an office at KTC World Travel Service Tel 02 123 - 5050 or Add LINE: @KTCWORLD (Monday – Sunday 8.00 A.M. – 8.00 P.M.,everyday including public holiday)
When purchasing products at KTC WORDL, you can inform KTC WORLD staff to make an pre online check 24 - 48 hours before departure.
Please contact an office at KTC World Travel Service Tel 02 123 - 5050 or Add LINE: @KTCWORLD (Monday – Sunday 8.00 A.M. – 8.00 P.M.,everyday including public holiday)
The cardmember can check by contact an office at KTC World Travel Service Tel 02 123 - 5050 or Add LINE: @KTCWORLD (Monday – Sunday 8.00 A.M. – 8.00 P.M.,everyday including public holiday)
KTC PHONE
02 123 5000
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